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Business Temptation – Valley Oak Systems

For those who’ve been bitten by the entrepreneurial bug, the temptation to start a new business can be irresistible.  Randy Wheeler, Founder and CEO of Valley Oak Systems, built a new business unit on a solid customer relationship.

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Don’t Let Success Destroy your Culture – Tajima Creative

Each business possesses a unique culture. Clients and jobs that work against that culture present a danger to the employees’ morale and to the foundations of the company itself. Elaine Tajima, CEO of Tajima Creative, made a courageous decision to preserve the heart of her business.

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Closing the Feedback Loop – Boomerang

Mr. Dave Kearney, CEO of Boomerang, knew that their customer feedback system needed modifications when the big wakeup call came:  in the span of a few months, the business lost several key customers due to dissatisfaction. Here’s how Boomerang closed and automated the feedback loop, increasing customer loyalty.

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About Robert Sher

Robert Sher, Author and CEO AdvisorRobert Sher is founding principal of CEO to CEO, a consulting firm of former chief executives that improves the leadership infrastructure of midsized companies seeking to accelerate their performance. He was chief executive of Bentley Publishing Group from 1984 to 2006 and steered the firm to become a leading player in its industry (decorative art publishing).
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Forbes.com columnist, author and CEO coach Robert Sher delivers keynotes and workshops, including combining content with facilitation of peer discussions on business topics.

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