Posts Tagged ‘revenue generation’

Making a Good First Impression

Meeting with a firm for the first time, I had trouble getting into their offices – the front door was locked and there was no bell. CEOs are reminded to check up on what visitors feel and perceive when they encounter the firm for the first time.

Get Out!

Many CEOs spend too much time in the office.  Get out into the marketplace and investigate with an open mind.  You’ll find new ideas and new realities that will give you clues about shaping your business.

Selling through Education

The degree of specialization in our world has reached this point:  many businesses offer services that their potential customers don’t understand. If prospects don’t understand your value proposition, they won’t buy from you. Bob Brown, CEO of Teladata, found a way to leverage free education into higher sales.

Dealing with Unhappy Customers

Customers and clients are the life blood of a business. But your relationship with them doesn’t end with the sale. How you treat problems – and they will occur – will shape your company’s public image and have a hard impact on the bottom line.

Grabbing More of the Value Chain

When a customer has it easier because of your innovation, they’ll either pay more for your product or will choose you over your competition. Loren Kimura, CEO of Basic American Foods, shows us how committing to innovation can make your customer’s life simpler and grow your bottom line.

About Robert Sher

Robert Sher, Author and CEO AdvisorRobert Sher is founding principal of CEO to CEO, a consulting firm of former chief executives that improves the leadership infrastructure of midsized companies seeking to accelerate their performance. He was chief executive of Bentley Publishing Group from 1984 to 2006 and steered the firm to become a leading player in its industry (decorative art publishing).
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Forbes.com columnist, author and CEO coach Robert Sher delivers keynotes and workshops, including combining content with facilitation of peer discussions on business topics.

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