Comcast’s PR Nightmare Can Befall Midsized Companies: Your Company Could Be Next
Be afraid! Many growing midsized companies are at risk for a PR disaster like Comcast’s if they underinvest in operations. Last-minute rush-job hiring, poor training and the pressure of a growing company can combine into operational meltdowns.
Midsized companies don’t have the resources or the leadership infrastructure to always take the high-road (like Comcast, with 7 BILLION in profits should). Read my newest post on Forbes, “Comcast’s PR Nightmare Can Befall Midsized Companies: Your Company Could Be Next” and weigh in online.
Tags: cash flow, customer service, management fundamentals, marketing, mentoring leaders, operations, senior leader development
Robert Sher is founding principal of CEO to CEO, a consulting firm of former chief executives that improves the leadership infrastructure of midsized companies seeking to accelerate their performance. He was chief executive of Bentley Publishing Group from 1984 to 2006 and steered the firm to become a leading player in its industry (decorative art publishing).